Privacy Policy
At AI MasterLab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and services.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal identification information (name, email address, phone number)
- Account credentials when you register for our services
- Payment information for course purchases
- Technical data including IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
The information we collect serves several important purposes:
Service Delivery
To provide and maintain our educational services, process transactions, and manage your account.
Communication
To send important notices, course updates, and respond to your inquiries.
Improvement
To analyze usage patterns and enhance our website functionality and course offerings.
Security
To detect and prevent fraudulent activities and protect our systems and users.
Data Sharing and Disclosure
We value your privacy and only share your information under specific circumstances:
Service Providers
We may engage trusted third-party companies to facilitate our services, process payments, or perform service-related functions. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You can request access to and correction of your personal data we hold.
Data Portability
You may request a copy of your data in a structured, commonly used format.
Deletion
You can request deletion of your personal data under certain conditions.
Objection
You may object to processing of your data for specific purposes.
To exercise any of these rights, please contact us through the information provided in the Contact Us section of this policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
| Type | Purpose | Control |
|---|---|---|
| Essential | Necessary for website functionality | Cannot be disabled |
| Performance | Help us understand visitor behavior | Can be disabled in browser settings |
| Functional | Remember preferences and settings | Can be disabled in browser settings |
For more detailed information about our use of cookies, please see our dedicated Cookie Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.
We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Last Updated: January 1, 2023
Contact Us
If you have any questions about this Privacy Policy, please contact us:
privacy@aimasterlab.com
Mailing Address
AI MasterLab Privacy Office
200 Wellington St. W., Unit 360, Toronto ON M5V 3C7