Get In Touch
Our Location
200 Wellington St. W., Unit 360, Toronto ON M5V 3C7
United States
Phone Numbers
Main: +1 (416) 844-3754
Support: +1 (416) 844-3754
Email Addresses
General: info@aimasterlab.com
Support: support@aimasterlab.com
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Frequently Asked Questions
Our team strives to respond to all inquiries within 24-48 hours during business days. For urgent matters, we recommend calling our support line for immediate assistance.
To help us resolve your issue quickly, please include: your full name, contact information, detailed description of the issue, any error messages you're receiving, and steps you've already tried to resolve the problem.
Yes, we offer both in-person and virtual consultations. Our headquarters in Tech Valley welcomes visitors by appointment, and we can arrange for our experts to visit your location for comprehensive training sessions.
Our primary support language is English, but we have team members fluent in Spanish, French, German, and Mandarin. Let us know your language preference when you contact us.
We welcome all feedback! You can use our contact form, email us directly at feedback@aimasterlab.com, or complete our customer satisfaction survey that we send after resolving support tickets.
Visit Our Headquarters
Parking and Accessibility
Our facility offers ample parking with designated spaces for visitors. The building is fully ADA compliant with wheelchair ramps, elevators, and accessible restrooms throughout.
Visitor Information
- Check-in at the reception desk upon arrival. Please bring a valid photo ID.
- Free Wi-Fi is available for visitors. Ask reception for the guest network password.
- All visitors must wear provided badges while in the building for security purposes.